Platform Humanitarianism, 2019

The current fragmentation of the aid industry is a result of the interests of their main actors which are pursuing mandate and turf driven exclusive relationships with a subset of persons in need of protection and assistance. However, these powerless persons would benefit from competition and extended services which requires that the necessary disruption is imposed on the aid industry from the outside. There are prospects that once the current digital gold rush is replaced by more regulated approaches, the recipients of aid and protection can benefit from the logic of digital commercial platforms and digital citizens’ portals.

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